Enterprise Risk and Corporate Governance
The changing business environment challenges branch managers to respond to emerging risks that branches face from their competitors, as well as internal technological changes and the overall management of the branch assets and liability.
Target Group
- Branch Managers
- Branch Operations Managers
- Managers in Retail Operations
- Relationship Managers
- Credit Officers
- Marketing Managers
Objectives
Participants will be equipped to:
- Understand the Framework of Retail Activities as defined by the Regulator.
- Analyze the real ‘market pain’
- Understand the power of Credit Marketing techniques
- Deploy the tools of Marketing Due Diligence to manage both deposits and loan acquisition, market development and protection of market share
- Anticipate changes in risk – based pricing, tactical and strategic retail customer considerations including ‘ring fenced’ retail operations.
Pre-requisite
Open branch operational roles
COURSE OUTLINE
- Value Drivers In Retail Banks
- Mobilisation Strategy And Associated Risks
- Credit Marketing And Marketing Due Diligence
- Customer Service Risks
Length / Duration
3 Days
Starting Date
14/02/2018
Ending Date
16/02/2018
Skill Family
Risk, Regulation and Compliance
Skill Level
Intermediate -Advanced
Format
Classroom, Instructor Led, Interactive
Delivery Source
NBC and External Consultants
Language
English
Post Course Assessment
No
Certification
Certificate of Participation
Quick Links
Location
3 odoi kwao street,
Airport Residential Area,
Accra-Ghana